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Blogs

How much does an iphone 17 Pro Max cost in the India?

How much does an iphone 17 Pro Max cost in the ...

ReFit Global

In the world of smartphone technology, every latest launch of an Apple-incorporated iPhone generates a buzz, and with the launch of the iphone 17 series, the standards have been set...

How much does an iphone 17 Pro Max cost in the ...

ReFit Global

In the world of smartphone technology, every latest launch of an Apple-incorporated iPhone generates a buzz, and with the launch of the iphone 17 series, the standards have been set...

OnePlus Nord CE 4 smartphone – is it a reliable and dependable phone in the market

It is Reliable or not? Is the One Plus Nord CE ...

ReFit Global

Balancing smartphone price, style and performance is a difficult task. The competition is also quite high, new devices rolled out about every two-three months. The question that most buyers will...

It is Reliable or not? Is the One Plus Nord CE ...

ReFit Global

Balancing smartphone price, style and performance is a difficult task. The competition is also quite high, new devices rolled out about every two-three months. The question that most buyers will...

My AI Buddy – How Chatbots in Your Phone Make Life Easier Every Day

My AI Buddy: How Chatbots in Your Phone Make Li...

ReFit Global

Once upon a time, the idea of talking to a machine seemed like science fiction. Today, it's part of our daily lives. Whether you're asking for the weather, booking a...

My AI Buddy: How Chatbots in Your Phone Make Li...

ReFit Global

Once upon a time, the idea of talking to a machine seemed like science fiction. Today, it's part of our daily lives. Whether you're asking for the weather, booking a...

Minimalist smartphone with 2025 tech vibe and clean UI design.

The 2025 Vibe: Why Less Is More Is the New Tech...

ReFit Global

In 2025, the goal of technology is to utilize less but in a smarter way. Welcome to the new age of technological minimalism, where less is more. In the past,...

The 2025 Vibe: Why Less Is More Is the New Tech...

ReFit Global

In 2025, the goal of technology is to utilize less but in a smarter way. Welcome to the new age of technological minimalism, where less is more. In the past,...

Refurbished Mobile Phones

Facing iOS 26 Heating Issues? Here Is What You ...

ReFit Global

Your iPhone is just like a best friend, ever ready to receive a call, to play a game, or to take pictures. But somehow, after you update to iOS 26,...

Facing iOS 26 Heating Issues? Here Is What You ...

ReFit Global

Your iPhone is just like a best friend, ever ready to receive a call, to play a game, or to take pictures. But somehow, after you update to iOS 26,...

Android 16 update

Android 16 for Vivo Phones: Who’s Getting the U...

ReFit Global

Android 16, also known as Baklava, launched on June 10, 2025 providing substantial improvements to design, performance, security, accessibility and connectivity. While Google’s own Pixel devices got it first, expect...

Android 16 for Vivo Phones: Who’s Getting the U...

ReFit Global

Android 16, also known as Baklava, launched on June 10, 2025 providing substantial improvements to design, performance, security, accessibility and connectivity. While Google’s own Pixel devices got it first, expect...

Expert Opinion of Why Choose Us?

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No Questions

Asked

Enjoy hassle-free replacements within 7 days of delivery for eligible Refurbished and Warranty products.

Process After Filing a Request

Request Review

The support team at Refit Global reviews all replacement requests.

Pickup Arrangement

If approved, the product will be picked up through our courier partners.

Product Verification

Once received, the product will be verified against the customer’s claim.

Replacement Initiation.

Alternate replacement will proceed only upon customer approval.

HOW

How to file a Replacement Request?

Customers can request a replacement request by -

  • Emailling: support@refitglobal.com
  • Phone: 9355177199

Our support team will create a ticket to address your complaint.

CONTACT US
  • Wrong Product Delivered

    If you receive a product that is not what you ordered, such as an incorrect color, size, style, or model, we will gladly accept a replacement request.

  • Defective Product

    If the product you received has manufacturing defects or is non-functional, a replacement will be arranged to ensure you receive a fully working item.

  • Damaged Product

    In the event that your product arrives physically damaged or with tampered packaging, we will process a replacement request.

  • Wrong Quantity Delivered

    If the order you received is missing any products or parts, we will accept a replacement request to fulfill the correct quantity.

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Have a question ? We are here to help

The NQA policy applies only to Refurbished products and those covered under warranty. It does not apply to non-warranty devices like PREXO and similar categories.

Replacements are accepted if:

• A wrong product (color, size, style, or model) is delivered.

• The product is defective (manufacturing defect or non-functional).

• The product is damaged (physical damage or tampered packaging) with an unboxing video as proof.

• There are missing parts or incorrect quantities in the package.

Replacement requests will not be accepted if:

• The product has water or physical damage caused after delivery.

• The product is returned without the original packaging, labels, or accessories.

• The serial number or motherboard seal is tampered.

• Damaged/missing product claims are reported 48 hours after delivery.

You can raise a replacement request by:

• Calling: 9355177199

• Emailing: support@refitglobal.com

A support executive will assist you in filing a ticket for your complaint.

• The support team will review your request.

• Upon approval, a pickup will be arranged through our courier partners.

• The product will be verified against your claim.

• If approved, the replacement will be initiated, subject to stock availability. If the same model is unavailable, you’ll be contacted to approve an alternate replacement.