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Frequently Asked Questions

Explore our FAQs for answers about buying refurbished phones from Refit Global.

Clear your doubts before buying

Refit Global specializes in refurbished phones

Refit Global offers high-quality refurbished phones at competitive prices.

Yes, all phones undergo rigorous testing to ensure quality and functionality.

Absolutely. Each phone is backed by a warranty for peace of mind.

Yes, Refit Global offers a hassle-free return policy for customer satisfaction.

Our experts meticulously inspect and repair phones to like-new condition.

Yes, all phones are unlocked and ready to be used with any carrier.

Yes, we offer various grades to accommodate different budgets and preferences.

Yes, you'll receive a tracking number to monitor your shipment's progress.

Client questions after purchase

When we send your product, we provide an invoice with it. You will also receive a soft copy. If you haven't received it, please contact us at and we will send you the invoice again.

Yes, refurbished devices are fully functional and thoroughly tested to work like new. Refurbished products will always have all of their parts, from the screen to the battery or charger, in perfect working order. Refurbished items, on the other hand, are not the same as 'used' ones. If any parts on a refurbished product are not up to a new product's functioning quality, they will be replaced with genuine spares. We run over 65 quality tests to ensure the gadget is fault-free, and the test results are shared with you to earn your trust. In any case, if you purchase a refurbished device from ReFit Global, it will be fully functional and operational.

In order to claim a warranty please connect with us over

No. You will not receive a physical warranty card. Your warranty will be auto-applicable as per your invoice date till the next six months. For any customer grievances you can write to us on

You can pay with debit/credit cards of Visa & MasterCard. Other digital modes include Net Banking, RuPay, Freecharge, and MobiKwik.

A charger, a data cable, a thank you note, and a SIM slot opening tool are included with your device. All accessories are device compatible and may or may not be original, but they must operate to the best of their ability.

Unable to find satisfactory answers ? Contact Support