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Our Essence

We transform Pre-loved gadgets into second-best treasures. Each Pre-owned Phone undergoes a Rigorous 47-point Quality check for a new lease on life. Say Goodbye to
E-waste and Hello to Sustainable tech!

  • Promote Reuse, Reduce waste

  • Sustainable green Technology

  • Affordability meets Performance

  • Regenerative Circular System

Redefining Refurbished Electronics for Enhanced Value and Trust.

At ReFit Global, we’re on a mission to redefine mobile solutions. Our reconditioned cell phones are available at competitive costs. Also, we have adopted a rigorous quality-checking process that leaves no stone unturned. ReFit Global doesn't just offer repaired phones; we actually breathe new life into old devices. As a company , we are committed to quality and affordability in all our orders. Hence, changing the game on refurbished devices.

Our Founders

We Revive Aging Phones through Recycling and Refurbishment, Granting them Renewed life and Restoring former glory.

Saket Saurav, Co-Founder and CEO

"Our Smartphones tell a story Beyond Pixels, a story of Sustainability, Innovation, and a Greener and more Affordable Digital India."

With more than 15 years of experience in management, planning, sales, and retail, Saket served as the Senior Category Head at Shopclues before establishing ReFit Global. He led the successful launch of the Refurbished category and excelled in B2B sales. Additionally, he played a pivotal product-centric role at LG Electronics, overseeing marketing, sales, and research. Saket is a law graduate and holds an MBA from the International School of Business & Media.

Avneet Singh,< Co-Founder and COO

"A Commitment to more than just Selling Phones, but Exceptional service, demanding dedication toQuality and a Passion for Innovation."

Bringing over 14 years of expertise in sales, marketing, and strategy, Avneet has collaborated with companies in e-commerce, electronics, and FMCG. Before founding Refit, he gained valuable experience in mobile refurbishment at Shopclues, where he played a crucial role in spearheading successful business development strategies. Avneet holds a B.Pharmacy degree and an MBA from the Institute of Management, Nirmala University.

No Questions

Asked

Enjoy hassle-free replacements within 7 days of delivery for eligible Refurbished and Warranty products.

Process After Filing a Request

Request Review

The support team at Refit Global reviews all replacement requests.

Pickup Arrangement

If approved, the product will be picked up through our courier partners.

Product Verification

Once received, the product will be verified against the customer’s claim.

Replacement Initiation.

Alternate replacement will proceed only upon customer approval.

HOW

How to file a Replacement Request?

Customers can request a replacement request by -

  • Emailling: support@refitglobal.com
  • Phone: 9355177199

Our support team will create a ticket to address your complaint.

CONTACT US
  • Wrong Product Delivered

    If you receive a product that is not what you ordered, such as an incorrect color, size, style, or model, we will gladly accept a replacement request.

  • Defective Product

    If the product you received has manufacturing defects or is non-functional, a replacement will be arranged to ensure you receive a fully working item.

  • Damaged Product

    In the event that your product arrives physically damaged or with tampered packaging, we will process a replacement request.

  • Wrong Quantity Delivered

    If the order you received is missing any products or parts, we will accept a replacement request to fulfill the correct quantity.

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Have a question ? We are here to help

The NQA policy applies only to Refurbished products and those covered under warranty. It does not apply to non-warranty devices like PREXO and similar categories.

Replacements are accepted if:

• A wrong product (color, size, style, or model) is delivered.

• The product is defective (manufacturing defect or non-functional).

• The product is damaged (physical damage or tampered packaging) with an unboxing video as proof.

• There are missing parts or incorrect quantities in the package.

Replacement requests will not be accepted if:

• The product has water or physical damage caused after delivery.

• The product is returned without the original packaging, labels, or accessories.

• The serial number or motherboard seal is tampered.

• Damaged/missing product claims are reported 48 hours after delivery.

You can raise a replacement request by:

• Calling: 9355177199

• Emailing: support@refitglobal.com

A support executive will assist you in filing a ticket for your complaint.

• The support team will review your request.

• Upon approval, a pickup will be arranged through our courier partners.

• The product will be verified against your claim.

• If approved, the replacement will be initiated, subject to stock availability. If the same model is unavailable, you’ll be contacted to approve an alternate replacement.