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Refurbished Mobile Phones

Facing iOS 26 Heating Issues? Here Is What You ...

ReFit Global

Your iPhone is just like a best friend, ever ready to receive a call, to play a game, or to take pictures. But somehow, after you update to iOS 26,...

Facing iOS 26 Heating Issues? Here Is What You ...

ReFit Global

Your iPhone is just like a best friend, ever ready to receive a call, to play a game, or to take pictures. But somehow, after you update to iOS 26,...

Android 16 update

Android 16 for Vivo Phones: Who’s Getting the U...

ReFit Global

Android 16, also known as Baklava, launched on June 10, 2025 providing substantial improvements to design, performance, security, accessibility and connectivity. While Google’s own Pixel devices got it first, expect...

Android 16 for Vivo Phones: Who’s Getting the U...

ReFit Global

Android 16, also known as Baklava, launched on June 10, 2025 providing substantial improvements to design, performance, security, accessibility and connectivity. While Google’s own Pixel devices got it first, expect...

Apple iPhone 17 Series Launch Date Leaked: Key Details Revealed

Apple iPhone 17 Series Launch Date Leaked Here’...

ReFit Global

The tech buzz is back and it is Apple. The iPhone 17 series is causing a stir before its scheduled launch, and information is starting to leak out. If you're...

Apple iPhone 17 Series Launch Date Leaked Here’...

ReFit Global

The tech buzz is back and it is Apple. The iPhone 17 series is causing a stir before its scheduled launch, and information is starting to leak out. If you're...

What is the Best Way to Download Free Games Without Ads?

What is the Best Way to Download Free Games Wit...

ReFit Global

Who doesn’t love kicking back with a mobile or PC game after a long day? Whether I’m battling zombies in a heart-pounding action game world, unravelling secrets in a creepy...

What is the Best Way to Download Free Games Wit...

ReFit Global

Who doesn’t love kicking back with a mobile or PC game after a long day? Whether I’m battling zombies in a heart-pounding action game world, unravelling secrets in a creepy...

Best UPI payment app for heavy equipment purchases with cashback 2025

Which UPI Payment App Offers the Most Cashback ...

ReFit Global

The online payment system is based on UPI (Unified Payments Interface). It has facilitated transformative technology. In this way, individuals and companies transact business in India, rapidly shifting digital. Whether...

Which UPI Payment App Offers the Most Cashback ...

ReFit Global

The online payment system is based on UPI (Unified Payments Interface). It has facilitated transformative technology. In this way, individuals and companies transact business in India, rapidly shifting digital. Whether...

How much storage does the average phone have?

How much storage does the average phone have?

ReFit Global

Smartphones influence day-to-day living. They store videos, apps, and pictures. Storage space on smartphones is important. What is a smartphone? It's a device that stores your data, connects to the...

How much storage does the average phone have?

ReFit Global

Smartphones influence day-to-day living. They store videos, apps, and pictures. Storage space on smartphones is important. What is a smartphone? It's a device that stores your data, connects to the...

Expert Opinion of Why Choose Us?

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No Questions

Asked

Enjoy hassle-free replacements within 7 days of delivery for eligible Refurbished and Warranty products.

Process After Filing a Request

Request Review

The support team at Refit Global reviews all replacement requests.

Pickup Arrangement

If approved, the product will be picked up through our courier partners.

Product Verification

Once received, the product will be verified against the customer’s claim.

Replacement Initiation.

Alternate replacement will proceed only upon customer approval.

HOW

How to file a Replacement Request?

Customers can request a replacement request by -

  • Emailling: support@refitglobal.com
  • Phone: 9355177199

Our support team will create a ticket to address your complaint.

CONTACT US
  • Wrong Product Delivered

    If you receive a product that is not what you ordered, such as an incorrect color, size, style, or model, we will gladly accept a replacement request.

  • Defective Product

    If the product you received has manufacturing defects or is non-functional, a replacement will be arranged to ensure you receive a fully working item.

  • Damaged Product

    In the event that your product arrives physically damaged or with tampered packaging, we will process a replacement request.

  • Wrong Quantity Delivered

    If the order you received is missing any products or parts, we will accept a replacement request to fulfill the correct quantity.

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Have a question ? We are here to help

The NQA policy applies only to Refurbished products and those covered under warranty. It does not apply to non-warranty devices like PREXO and similar categories.

Replacements are accepted if:

• A wrong product (color, size, style, or model) is delivered.

• The product is defective (manufacturing defect or non-functional).

• The product is damaged (physical damage or tampered packaging) with an unboxing video as proof.

• There are missing parts or incorrect quantities in the package.

Replacement requests will not be accepted if:

• The product has water or physical damage caused after delivery.

• The product is returned without the original packaging, labels, or accessories.

• The serial number or motherboard seal is tampered.

• Damaged/missing product claims are reported 48 hours after delivery.

You can raise a replacement request by:

• Calling: 9355177199

• Emailing: support@refitglobal.com

A support executive will assist you in filing a ticket for your complaint.

• The support team will review your request.

• Upon approval, a pickup will be arranged through our courier partners.

• The product will be verified against your claim.

• If approved, the replacement will be initiated, subject to stock availability. If the same model is unavailable, you’ll be contacted to approve an alternate replacement.