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Find Our Offline Store

Visit our stores to experience our products in person and get expert advice.

Pan India Stores

Our Exclusive Stores

ReFit Xpress Outlet - Hagari Bommanahalli
Closed

ReFit Xpress Outlet - Hagari Bommanahalli

Address: SK COMPLEX, BASAVESHWARA BAZAR, Hagaribommanahalli, Karnataka

Timings: 10:00 AM - 10:00 PM

ReFit Xpress Outlet - Bakhtiyarpur
Closed

ReFit Xpress Outlet - Bakhtiyarpur

Address: Veena Complex, Opposite Police Station, Main Road, Bakhtiyarpur, Patna, Bihar – 803212

Timings: 10:00 AM - 09:00 PM

ReFit Xpress Outlet -Bannur
Closed

ReFit Xpress Outlet -Bannur

Address: 361/7 , Near Basaveshwara Arch , Santhe Mala Circle , Bannur Hobali , T Narasi Pura Taluku, Mysore District

Timings: 10:00 AM - 09:00 PM

ReFit Xpress Outlet - Udaipur
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ReFit Xpress Outlet - Udaipur

Address: Hiran Magri Sec 6 Satellite Hospital Road Near Hotel Lavishka Palace Udaipur Rajasthan 313002

Timings: 10:00 AM - 09:00 PM

ReFit Xpress Outlet - Jabalpur
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ReFit Xpress Outlet - Jabalpur

Address: Jayanti Complex, F12, nearby Dixitpura Sub Post Office, Marhatal, Jabalpur, Madhya Pradesh 482002

Timings: 10:00 AM - 09:00 PM

ReFit Xpress Outlet - Mayur Vihar
Closed

ReFit Xpress Outlet - Mayur Vihar

Address: A 1161 Ground floor shop GD Colony Mayur Vihar Phase-3 Pincode - 110096

Timings: 10:00 AM - 10:00 PM

ReFit Xpress Outlet - Mysore
Closed

ReFit Xpress Outlet - Mysore

Address: 125a, D Devaraj Urs Rd, Devaraja Mohalla, Chamrajpura, Mysore, Karnataka 570001, India

Timings: 09:00 AM - 09:00 PM

ReFit Xpress Outlet - Varanasi
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ReFit Xpress Outlet - Varanasi

Address: Shop No-14,Ground floor,Kuber Complex,Sigra Road,Rathyatra chauraha ,Varanasi Uttar Pradesh Varanasi U.P. 221010

Timings: 10:00 AM - 09:00 PM

ReFit Xpress Outlet - Jaipur
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ReFit Xpress Outlet - Jaipur

Address: G-57, 01, Ganpati Plaza, Ground Floor, M.I. Road,Sindhi Camp, Jaipur, Rajasthan 302001

Timings: 10:00 AM - 09:00 PM

ReFit Xpress Outlet - Jammu
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ReFit Xpress Outlet - Jammu

Address: Shop No. 1, Ward No. 21, Opposite Papa Ki Hatti, Gandhi Nagar, Jammu, Jammu and Kashmir 180004

Timings: 11:00 AM - 8:00 PM

No Questions

Asked

Enjoy hassle-free replacements within 7 days of delivery for eligible Refurbished and Warranty products.

Process After Filing a Request

Request Review

The support team at Refit Global reviews all replacement requests.

Pickup Arrangement

If approved, the product will be picked up through our courier partners.

Product Verification

Once received, the product will be verified against the customer’s claim.

Replacement Initiation.

Alternate replacement will proceed only upon customer approval.

HOW

How to file a Replacement Request?

Customers can request a replacement request by -

  • Emailling: support@refitglobal.com
  • Phone: 9355177199

Our support team will create a ticket to address your complaint.

CONTACT US
  • Wrong Product Delivered

    If you receive a product that is not what you ordered, such as an incorrect color, size, style, or model, we will gladly accept a replacement request.

  • Defective Product

    If the product you received has manufacturing defects or is non-functional, a replacement will be arranged to ensure you receive a fully working item.

  • Damaged Product

    In the event that your product arrives physically damaged or with tampered packaging, we will process a replacement request.

  • Wrong Quantity Delivered

    If the order you received is missing any products or parts, we will accept a replacement request to fulfill the correct quantity.

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Have a question ? We are here to help

The NQA policy applies only to Refurbished products and those covered under warranty. It does not apply to non-warranty devices like PREXO and similar categories.

Replacements are accepted if:

• A wrong product (color, size, style, or model) is delivered.

• The product is defective (manufacturing defect or non-functional).

• The product is damaged (physical damage or tampered packaging) with an unboxing video as proof.

• There are missing parts or incorrect quantities in the package.

Replacement requests will not be accepted if:

• The product has water or physical damage caused after delivery.

• The product is returned without the original packaging, labels, or accessories.

• The serial number or motherboard seal is tampered.

• Damaged/missing product claims are reported 48 hours after delivery.

You can raise a replacement request by:

• Calling: 9355177199

• Emailing: support@refitglobal.com

A support executive will assist you in filing a ticket for your complaint.

• The support team will review your request.

• Upon approval, a pickup will be arranged through our courier partners.

• The product will be verified against your claim.

• If approved, the replacement will be initiated, subject to stock availability. If the same model is unavailable, you’ll be contacted to approve an alternate replacement.