Maximum Liability & Policy
For all refurbished devices purchased from ReFit Global, our primary approach is to repair or replace the device under warranty.
However, in rare situations where repair or replacement is not possible due to unforeseen circumstances, a refund may be processed based on the device’s usage duration from the invoice date.
The refund will be calculated as a percentage of the original invoice value, as per the schedule below:
Refund Eligibility Based on Device Age
| Device Age (from Invoice Date) | Refund on Invoice Value |
|---|---|
| Up to 2 Weeks | 100% |
| 2 Weeks – 1 Month | 97% |
| 1 – 2 Months | 95% |
| 2 – 3 Months | 90% |
| 3 – 4 Months | 85% |
| 4 – 5 Months | 80% |
| 5 – 6 Months | 75% |
| 6 – 7 Months | 70% |
| 7 – 8 Months | 65% |
| 8 – 9 Months | 60% |
| 9 – 10 Months | 55% |
| Beyond 10 Months | 50% |
Important Notes
- The device age is calculated from the delivered date of order.
- Refunds will only be processed after verification and approval by the ReFit Global support team.
- This policy is applicable only when repair or replacement cannot be fulfilled.
- The final decision rests with ReFit Global after thorough inspection and validation.