India's Most Trusted Renewed Store!

Cash on Delivery+ No Cost EMI

As seen on Shark Tank India S3

Pricing Policy

1. Transparent & Competitive Pricing

  • Refit Global is committed to providing certified refurbished smartphones at up to 50% lower prices compared to brand-new devices.
  • All listed prices on our website (www.refitglobal.com) are inclusive of applicable taxes, ensuring full transparency.
  • Our devices are categorized based on their condition:
    • Good – Visible signs of use, fully functional.
    • Very Good – Minor scratches, excellent performance.
    • Superb – Almost like-new, premium condition.

2. Discounts & Offers

  • We offer limited-time discounts, seasonal sales, and exclusive deals on select models.
  • Customers can avail of first-time user discounts and referral rewards when purchasing from Refit Global.
  • Coupon codes and promotional offers are periodically available on our website and social media pages.

3. EMI & Flexible Payment Options

  • We provide No Cost EMI options through major credit cards and buy now, pay later (BNPL) services.
  • The EMI breakdown is clearly displayed at checkout, with no hidden charges.

4. Fair Pricing Policy

At Refit Global, we believe in honest pricing with no hidden fees or unrealistic markups. Our Fair Price Commitment ensures that:

  • Every device is competitively priced based on market trends and quality.
  • There are no artificially inflated discounts – what you see is what you get.
  • We follow a strict quality check process (47-step inspection) to ensure you receive a device that’s worth every rupee you spend.
  • Customers can report any price discrepancies, and we will review them fairly.

5. Price Matching & Adjustments

  • If a customer finds a lower price for the same device (same condition and warranty) from a verified competitor, they can reach out for a price match consideration.
  • Prices may be adjusted periodically based on demand, stock availability, and market trends.

6. Refunds & Exchange Pricing Terms

  • In case of an exchange request, the value of the old device will be assessed based on condition and market price.
  • Refunds (if applicable) will be processed as per our Return & Exchange Policy, considering device depreciation and applicable restocking fees.

7. Shipping & Pricing Charges

  • Standard shipping charges apply unless stated otherwise during promotional offers.
  • Express delivery may be available at an additional cost, depending on location and serviceability.

POPULAR SEARCHES

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BUYING REFURBISHED BUYING SMART

  • A Used Device goes through multiple checks so that an existing issue can be fixed and product becomes hassle free
    to use.

  • Our device has undergone an exhaustive quality testing process consisting of 47 steps.

  • It's Now as good as new and at amazing costs with assured warranty in other words a 100% Trust of Refit.

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Learn how every Product is refurbished and Graded

  • Fully Restored

    Repaired & Restored to work just like new.

  • Quality Check

    Rigorous quality checks are Performed on each device.

  • Certified Refurbished

    Certified, Graded & Replaced in a brand new box.

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  • Certified, Graded by Professional

  • MONTHS ASSURED WARRANTY

  • Easy 3 Days Replacement Policy*

At ReFit

We make sure you get the Highest Quality at lowest price.

No Questions

Asked

Enjoy hassle-free replacements within 7 days of delivery for eligible Refurbished and Warranty products.

Process After Filing a Request

Request Review

The support team at Refit Global reviews all replacement requests.

Pickup Arrangement

If approved, the product will be picked up through our courier partners.

Product Verification

Once received, the product will be verified against the customer’s claim.

Replacement Initiation.

Alternate replacement will proceed only upon customer approval.

HOW

How to file a Replacement Request?

Customers can request a replacement request by -

  • Emailling: support@refitglobal.com
  • Phone: 9355177199

Our support team will create a ticket to address your complaint.

CONTACT US

Conditions for Accepting Replacement Requests

  • Wrong Product Delivered

    If you receive a product that is not what you ordered, such as an incorrect color, size, style, or model, we will gladly accept a replacement request.

  • Defective Product

    If the product you received has manufacturing defects or is non-functional, a replacement will be arranged to ensure you receive a fully working item.

  • Damaged Product

    In the event that your product arrives physically damaged or with tampered packaging, we will process a replacement request.

  • Wrong Quantity Delivered

    If the order you received is missing any products or parts, we will accept a replacement request to fulfill the correct quantity.

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Have a question ? We are here to help

The NQA policy applies only to Refurbished products and those covered under warranty. It does not apply to non-warranty devices like PREXO and similar categories.

Replacements are accepted if:

• A wrong product (color, size, style, or model) is delivered.

• The product is defective (manufacturing defect or non-functional).

• The product is damaged (physical damage or tampered packaging) with an unboxing video as proof.

• There are missing parts or incorrect quantities in the package.

Replacement requests will not be accepted if:

• The product has water or physical damage caused after delivery.

• The product is returned without the original packaging, labels, or accessories.

• The serial number or motherboard seal is tampered.

• Damaged/missing product claims are reported 48 hours after delivery.

You can raise a replacement request by:

• Calling: 9355177199

• Emailing: support@refitglobal.com

A support executive will assist you in filing a ticket for your complaint.

• The support team will review your request.

• Upon approval, a pickup will be arranged through our courier partners.

• The product will be verified against your claim.

• If approved, the replacement will be initiated, subject to stock availability. If the same model is unavailable, you’ll be contacted to approve an alternate replacement.