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Blogs

The Truth About Certified Pre-owned Phones: Why They're Better Than Used Phones

The Truth About Certified Pre-owned Phones: Why...

ReFit Global

If you’re looking for a budget-friendly alternative that doesn’t compromise on quality, Certified Pre-owned Phones might be the perfect solution for you. But what exactly are these devices, and how...

The Truth About Certified Pre-owned Phones: Why...

ReFit Global

If you’re looking for a budget-friendly alternative that doesn’t compromise on quality, Certified Pre-owned Phones might be the perfect solution for you. But what exactly are these devices, and how...

Renewed Phones: What You Need to Know Before Making Your Purchase

Renewed Phones: What You Need to Know Before Ma...

ReFit Global

In today's fast-paced world, staying up-to-date with the latest technology is a must. However, buying a brand-new smartphone can often be a costly affair. This is where Certified Refurbished Phones...

Renewed Phones: What You Need to Know Before Ma...

ReFit Global

In today's fast-paced world, staying up-to-date with the latest technology is a must. However, buying a brand-new smartphone can often be a costly affair. This is where Certified Refurbished Phones...

Easy Steps to Create a New Apple ID on iPhone, Mac, Android, and Windows

Easy Steps to Create a New Apple ID on iPhone, ...

ReFit Global

Creating a new Apple ID is such a crucial step for anyone. If they are looking to take full advantage of Apple's ecosystem,. Whether you're using an iPhone, Mac, or...

Easy Steps to Create a New Apple ID on iPhone, ...

ReFit Global

Creating a new Apple ID is such a crucial step for anyone. If they are looking to take full advantage of Apple's ecosystem,. Whether you're using an iPhone, Mac, or...

⁠iPhone 13 vs. Samsung Galaxy S21: Find Your Perfect Phone

⁠iPhone 13 vs. Samsung Galaxy S21: Find Your Pe...

ReFit Global

In the ever-evolving world of smartphones, we have two amazing titans that stand out in the current market. The amazing Apple iPhone 13 and the great Samsung Galaxy S21. Each...

⁠iPhone 13 vs. Samsung Galaxy S21: Find Your Pe...

ReFit Global

In the ever-evolving world of smartphones, we have two amazing titans that stand out in the current market. The amazing Apple iPhone 13 and the great Samsung Galaxy S21. Each...

Unmissable Camera Innovations in the Apple iPhone 16

Unmissable Camera Innovations in the Apple iPho...

ReFit Global

Welcome to our blog. This is where we explore the exciting new features which are coming to the iPhone 16. Apple is gearing up to release its latest smartphone and...

Unmissable Camera Innovations in the Apple iPho...

ReFit Global

Welcome to our blog. This is where we explore the exciting new features which are coming to the iPhone 16. Apple is gearing up to release its latest smartphone and...

Exciting New Charging Capabilities Leaked for Apple iPhone 16 Pro

Exciting New Charging Capabilities Leaked for A...

ReFit Global

In the fast-paced world of smartphones we have Apple stepping in. Apple's new iPhone 16 Pro is creating a buzz. This is with exciting upgrades. These upgrades are in how...

Exciting New Charging Capabilities Leaked for A...

ReFit Global

In the fast-paced world of smartphones we have Apple stepping in. Apple's new iPhone 16 Pro is creating a buzz. This is with exciting upgrades. These upgrades are in how...

Expert Opinion of Why Choose Us?

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BUYING REFURBISHED BUYING SMART

  • A Used Device goes through multiple checks so that an existing issue can be fixed and product becomes hassle free
    to use.

  • Our device has undergone an exhaustive quality testing process consisting of 47 steps.

  • It's Now as good as new and at amazing costs with assured warranty in other words a 100% Trust of Refit.

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Learn how every Product is refurbished and Graded

  • Fully Restored

    Repaired & Restored to work just like new.

  • Quality Check

    Rigorous quality checks are Performed on each device.

  • Certified Refurbished

    Certified, Graded & Replaced in a brand new box.

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  • Certified, Graded by Professional

  • MONTHS ASSURED WARRANTY

  • Easy 3 Days Replacement Policy*

At ReFit

We make sure you get the Highest Quality at lowest price.

No Questions

Asked

Enjoy hassle-free replacements within 7 days of delivery for eligible Refurbished and Warranty products.

Process After Filing a Request

Request Review

The support team at Refit Global reviews all replacement requests.

Pickup Arrangement

If approved, the product will be picked up through our courier partners.

Product Verification

Once received, the product will be verified against the customer’s claim.

Replacement Initiation.

Alternate replacement will proceed only upon customer approval.

HOW

How to file a Replacement Request?

Customers can request a replacement request by -

  • Emailling: support@refitglobal.com
  • Phone: 9355177199

Our support team will create a ticket to address your complaint.

CONTACT US

Conditions for Accepting Replacement Requests

  • Wrong Product Delivered

    If you receive a product that is not what you ordered, such as an incorrect color, size, style, or model, we will gladly accept a replacement request.

  • Defective Product

    If the product you received has manufacturing defects or is non-functional, a replacement will be arranged to ensure you receive a fully working item.

  • Damaged Product

    In the event that your product arrives physically damaged or with tampered packaging, we will process a replacement request.

  • Wrong Quantity Delivered

    If the order you received is missing any products or parts, we will accept a replacement request to fulfill the correct quantity.

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Have a question ? We are here to help

The NQA policy applies only to Refurbished products and those covered under warranty. It does not apply to non-warranty devices like PREXO and similar categories.

Replacements are accepted if:

• A wrong product (color, size, style, or model) is delivered.

• The product is defective (manufacturing defect or non-functional).

• The product is damaged (physical damage or tampered packaging) with an unboxing video as proof.

• There are missing parts or incorrect quantities in the package.

Replacement requests will not be accepted if:

• The product has water or physical damage caused after delivery.

• The product is returned without the original packaging, labels, or accessories.

• The serial number or motherboard seal is tampered.

• Damaged/missing product claims are reported 48 hours after delivery.

You can raise a replacement request by:

• Calling: 9355177199

• Emailing: support@refitglobal.com

A support executive will assist you in filing a ticket for your complaint.

• The support team will review your request.

• Upon approval, a pickup will be arranged through our courier partners.

• The product will be verified against your claim.

• If approved, the replacement will be initiated, subject to stock availability. If the same model is unavailable, you’ll be contacted to approve an alternate replacement.