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Top 10 Must-Have Mobile Apps in 2024 - ReFit Global

Top 10 Must-Have Mobile Apps in 2024

ReFit Global

In 2024, mobile apps are transforming our lives. It is happening in ways we never imagined. Hence, we find ourselves relying. This effect is more on these powerful tools. This...

Top 10 Must-Have Mobile Apps in 2024

ReFit Global

In 2024, mobile apps are transforming our lives. It is happening in ways we never imagined. Hence, we find ourselves relying. This effect is more on these powerful tools. This...

How 5G Is Revolutionising Mobile Connectivity - ReFit Global

How 5G Is Revolutionising Mobile Connectivity

ReFit Global

5G technology is transforming a lot of things. Such as how we connect. As well as communicate in so many ways. We could only dream of all of this before....

How 5G Is Revolutionising Mobile Connectivity

ReFit Global

5G technology is transforming a lot of things. Such as how we connect. As well as communicate in so many ways. We could only dream of all of this before....

Comparing Android vs. iOS Security Features - ReFit Global

Comparing Android vs. iOS Security Features

ReFit Global

Welcome to all of the tech lovers! Today here's what we are doing. We're diving into the hot topic of deciding. As well as comparing the security features. This comparison...

Comparing Android vs. iOS Security Features

ReFit Global

Welcome to all of the tech lovers! Today here's what we are doing. We're diving into the hot topic of deciding. As well as comparing the security features. This comparison...

Exploring the Myths and Truths Behind Refurbished Phones: What You Need to Know - ReFit Global

Exploring the Myths and Truths Behind Refurbish...

ReFit Global

In today's fast-paced digital world, owning a smartphone has become a necessity rather than a luxury. However, the high cost of new smartphones often leads consumers to seek more affordable...

Exploring the Myths and Truths Behind Refurbish...

ReFit Global

In today's fast-paced digital world, owning a smartphone has become a necessity rather than a luxury. However, the high cost of new smartphones often leads consumers to seek more affordable...

Transforming E-Waste into Environmental Solutions: The Role of Refurbished Gadgets - ReFit Global

Transforming E-Waste into Environmental Solutio...

ReFit Global

In today’s fast-paced digital age, technology evolves swiftly, leaving behind a trail of outdated gadgets. As we upgrade our smartphones, tablets, and laptops to newer models, what happens to the...

Transforming E-Waste into Environmental Solutio...

ReFit Global

In today’s fast-paced digital age, technology evolves swiftly, leaving behind a trail of outdated gadgets. As we upgrade our smartphones, tablets, and laptops to newer models, what happens to the...

The Environmental Impact of Choosing Refurbished Phones Over New - ReFit Global

The Environmental Impact of Choosing Refurbishe...

ReFit Global

In an era where technological advancements are rapidly evolving. The environmental cost of constantly upgrading to the latest gadgets is becoming increasingly concerning. Among these gadgets, smartphones stand out due...

The Environmental Impact of Choosing Refurbishe...

ReFit Global

In an era where technological advancements are rapidly evolving. The environmental cost of constantly upgrading to the latest gadgets is becoming increasingly concerning. Among these gadgets, smartphones stand out due...

Expert Opinion of Why Choose Us?

1 of 4

No Questions

Asked

Enjoy hassle-free replacements within 7 days of delivery for eligible Refurbished and Warranty products.

Process After Filing a Request

Request Review

The support team at Refit Global reviews all replacement requests.

Pickup Arrangement

If approved, the product will be picked up through our courier partners.

Product Verification

Once received, the product will be verified against the customer’s claim.

Replacement Initiation.

Alternate replacement will proceed only upon customer approval.

HOW

How to file a Replacement Request?

Customers can request a replacement request by -

  • Emailling: support@refitglobal.com
  • Phone: 9355177199

Our support team will create a ticket to address your complaint.

CONTACT US
  • Wrong Product Delivered

    If you receive a product that is not what you ordered, such as an incorrect color, size, style, or model, we will gladly accept a replacement request.

  • Defective Product

    If the product you received has manufacturing defects or is non-functional, a replacement will be arranged to ensure you receive a fully working item.

  • Damaged Product

    In the event that your product arrives physically damaged or with tampered packaging, we will process a replacement request.

  • Wrong Quantity Delivered

    If the order you received is missing any products or parts, we will accept a replacement request to fulfill the correct quantity.

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Have a question ? We are here to help

The NQA policy applies only to Refurbished products and those covered under warranty. It does not apply to non-warranty devices like PREXO and similar categories.

Replacements are accepted if:

• A wrong product (color, size, style, or model) is delivered.

• The product is defective (manufacturing defect or non-functional).

• The product is damaged (physical damage or tampered packaging) with an unboxing video as proof.

• There are missing parts or incorrect quantities in the package.

Replacement requests will not be accepted if:

• The product has water or physical damage caused after delivery.

• The product is returned without the original packaging, labels, or accessories.

• The serial number or motherboard seal is tampered.

• Damaged/missing product claims are reported 48 hours after delivery.

You can raise a replacement request by:

• Calling: 9355177199

• Emailing: support@refitglobal.com

A support executive will assist you in filing a ticket for your complaint.

• The support team will review your request.

• Upon approval, a pickup will be arranged through our courier partners.

• The product will be verified against your claim.

• If approved, the replacement will be initiated, subject to stock availability. If the same model is unavailable, you’ll be contacted to approve an alternate replacement.